![]() ![]() You'll want to log in to your account using a private browser (incognito) to check if you're still seeing the error. This also includes errors you're getting when trying to do some processes in QuickBooks. If you didn't unlink the payment, an overload browser might sometimes cause problems with loading or formatting issues on a website, like missing images or buttons that don't respond when clicked. Please see the screenshot below for visual preferences. You can check the hyperlink below the paid status and see if there are associated payments. I'm here to help you edit invoices in QuickBooks Online (QBO).Īs I replicated your concern, changing the product/service item to an invoice will only be unpaid if the payment is unlinked. You can always return to us if you have additional questions about managing your sales transactions. Moreover, you can browse these references to guide you in customizing and adding specific information to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online. You can also check out this article for more detailed information: Void or delete transactions in QuickBooks Online. Edit any changes and review its details.In the Transaction List under the Customers tab, select the estimate.To edit the estimate, refer to these steps: Please ensure that all specific details entered are accurate. Once done, let's re-create the invoice from the estimate. Click More at the bottom of the invoice and choose Delete.Select the customer's name and open the invoice.Go to Sales from the left menu bar and click Customers.To delete the created invoice, here's how: Since these estimates are converted to invoices, you'll first need to delete the created invoice and modify the amount or other details from the estimate. I've got details and steps to help you edit the invoice amounts linked to your estimates. ![]()
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